Cookie Policy

A cookie is a text file that a site sends to your browser to store on your device. This is done in order to remember information about you: login information, language preferences, etc. These cookies are set by us and called first-party cookies. We also use third-party cookies for marketing efforts.

Specifically, we use cookies and other tracking technologies for the following purposes:

  • To help you navigate our website, 
  • To assist you in case you need online support,
  • To assist in our marketing efforts, including behavioral advertising.

Below is a detailed list of cookies that we use on our website. Our website is scanned regularly using our cookie-scanning tool to keep a list as accurate as possible. We classify cookies into the following categories:

  • Necessary Cookies,
  • Statistical Cookies,
  • Marketing Cookies.

Necessary cookies

These cookies help you use our website, allowing basic functions such as page navigation and access to secure site areas. The website cannot function properly without these cookies.

Cookie NameDescriptionTypeExpiration time
__cf_bmThis cookie is used to distinguish between humans and bots.HTTP1 day
_GRECAPTCHAThis cookie is used to distinguish between humans and bots.HTTP180 days
_lscache_varyStores the role of a logged-in user.HTTP2 days
JSESSIONIDPreserves the user's states across page requests.HTTPSession
litespeed_docrefThis cookie is necessary for the cache function.HTMLSession
rc::aThis cookie is used to distinguish between humans and bots.HTMLPersistent
rc::bThis cookie is used to distinguish between humans and bots.HTMLSession
rc::cThis cookie is used to distinguish between humans and bots.HTMLSession
rc::dThis cookie is used to distinguish between humans and bots.HTMLSession

Statistical Cookies

These cookies help site owners understand how visitors interact with websites by collecting and reporting anonymous information.

Cookie NameDescriptionTypeExpiration time
messagesUtkStore a unique ID string for each chat-box session. This allows the website support team to see previous issues and reconnect with the previous supporter.HTTP180 days
__hsscIdentifies if the cookie data needs to be updated in the visitor's browser.HTTP1 day
__hssrcUsed to recognise the visitor's browser upon reentry on the website.HTTPSession
__hstcSets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.HTTP180 days
hubspotutkSets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes.HTTP180 days

Marketing Cookies

Marketing cookies are used to track site visitors. The goal is to display relevant and immersive advertisements for individual users and, therefore, more valuable to third-party publishers and advertisers.

Cookie NameDescriptionTypeExpiration time
__ptq.gifSends data to the marketing platform Hubspot about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.PixelSession
Copyright © 2024 by Flexkeeping. All Rights Reserved
cross