CLIENT RELATIONS EXPERT
Flexkeeping is growing fast. Join our team and make great things happen.
WHO WE ARE, WHERE WE ARE GOING AND WHY WE NEED YOU
Since we took our first steps in 2013, we have seen 300% year-on-year growth and expanded to over 40,000 rooms worldwide. We went from 0 to 💪. However, we are not planning to stop anytime soon.
We want to bring Flexkeeping into the pockets of all hotel professionals in the world. To reach this, and set the new industry standard while we’re at it, we need YOU – you, who is not afraid of a challenge, of putting in the time, of playing in the big league. You, who is interested in not only work, but also PLAY. If you got it, we want it.
YOUR ROLE AT FLEXKEEPING
- Provide excellent customer support
- Help clients with potential problems and answer their questions (no matter how big or small) via our online chat or phone
- Assure a high level of client satisfaction
- Handle inbound calls
- Work together with your teammates and the development team to identify issues and suggest improvements
- Investigate problems and consult the development team to find solutions
YOUR QUALIFICATIONS & PERSONALITY
- Communicative and sociable with great people skills
- Fluent in Slovenian, Croatian, English and possibly German (other languages are a big plus)
- Problem solver who enjoys doing puzzles and can think outside of the box
- Excellent written and verbal communication skills
- Curious and unafraid to tackle new challenges
- Tech savvy and eager to learn about new technologies
- Excel and other MS Office tools are your friends
- Motivated to constantly grow professionally as well as personally
- Pssst, you get extra points for previous hotel work experience and interest in data
WHAT YOU'LL GET AS A BONUS
FLEXIBLE WORK SCHEDULE
We give you flexibility so that you can focus on creativity.
TRAVEL THE WORLD
Ticket to anywhere...
CRAZY TEAM OUTINGS
Escape the ordinary.
SIP SIP Hoooray!
NO STRESS WHATSOEVER
Stressed spelled backwards is desserts. So, chill!
HELP THE COMMUNITY
Leave your footprint on society.