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Group 9364

GUEST FEEDBACK MANAGEMENT

Make sure your guests leave happy.

Resolve guest complaints instantly and improve guest satisfaction. Flexkeeping lets you record, monitor, and investigate guest feedback, assign urgent service recovery tasks, and track the cost of complaints.
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Group 9363

Better Guest experience.

Address complaints immediately while guests are still in-house.
Assign feedback resolution to relevant individuals for effective management.

Decide with data reporting.

Review guest complaints and positive feedback by department.
Easily track your Cost of Quality (COQ).
Receive daily summaries of guest feedback to your inbox.

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our products

Built around you.

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Task Management

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Front Office

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Analytics

CASE STUDY

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»Every comment a guest makes gets immediately communicated throughout the whole hotel so staff can react instantly and management can stay informed about the situation.«

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We've got your back.

You can leave happy now, too.

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