Cookie Policy
A cookie is a text file that a site sends to your browser to store on your device. This is done in order to remember information about you: login information, language preferences, etc. These cookies are set by us and called first-party cookies. We also use third-party cookies for marketing efforts.
Specifically, we use cookies and other tracking technologies for the following purposes:
- To help you navigate our website,
- To assist you in case you need online support,
- To assist in our marketing efforts, including behavioral advertising.
Below is a detailed list of cookies that we use on our website. Our website is scanned regularly using our cookie-scanning tool to keep a list as accurate as possible. We classify cookies into the following categories:
- Necessary Cookies,
- Statistical Cookies,
- Marketing Cookies.
Necessary cookies
These cookies help you use our website, allowing basic functions such as page navigation and access to secure site areas. The website cannot function properly without these cookies.
| Cookie Name | Description | Type | Expiration time |
| __cf_bm | This cookie is used to distinguish between humans and bots. | HTTP | 1 day |
| _GRECAPTCHA | This cookie is used to distinguish between humans and bots. | HTTP | 180 days |
| _lscache_vary | Stores the role of a logged-in user. | HTTP | 2 days |
| JSESSIONID | Preserves the user's states across page requests. | HTTP | Session |
| litespeed_docref | This cookie is necessary for the cache function. | HTML | Session |
| rc::a | This cookie is used to distinguish between humans and bots. | HTML | Persistent |
| rc::b | This cookie is used to distinguish between humans and bots. | HTML | Session |
| rc::c | This cookie is used to distinguish between humans and bots. | HTML | Session |
| rc::d | This cookie is used to distinguish between humans and bots. | HTML | Session |
Statistical Cookies
These cookies help site owners understand how visitors interact with websites by collecting and reporting anonymous information.
| Cookie Name | Description | Type | Expiration time |
| messagesUtk | Store a unique ID string for each chat-box session. This allows the website support team to see previous issues and reconnect with the previous supporter. | HTTP | 180 days |
| __hssc | Identifies if the cookie data needs to be updated in the visitor's browser. | HTTP | 1 day |
| __hssrc | Used to recognise the visitor's browser upon reentry on the website. | HTTP | Session |
| __hstc | Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. | HTTP | 180 days |
| hubspotutk | Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. | HTTP | 180 days |
Marketing Cookies
Marketing cookies are used to track site visitors. The goal is to display relevant and immersive advertisements for individual users and, therefore, more valuable to third-party publishers and advertisers.
| Cookie Name | Description | Type | Expiration time |
| __ptq.gif | Sends data to the marketing platform Hubspot about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | Pixel | Session |