Privacy notice

  1. Who we are?

Flexkeeping is a hotel Housekeeping and Staff collaboration software. We transform scattered daily hotel operations into clear, accountable & automated team collaboration. Creatriks d.o.o., Flexkeeping Ltd., and Flexkeeping Australia Pty Ltd are joint data controllers for the personal data processing occurring on this website.

  1. What personal data do we process?

We collect the following types of personal data from you:

  • Name and surname,
  • Email,
  • Website or property name,
  • Number of rooms,
  • Online activity.
  1. Why do we need them?

We need your personal data to provide you with the following services:

Answer the demo requests we receive from you on our website, using our legitimate interest to provide you with a useful answer:

  • Name and Surname – we need this data to communicate with you.
  • Email – we use your email address to communicate with you.
  • Website or property name – this information helps us tailor the demo for you.
  • Number of rooms – this information helps us tailor the demo for you.

With your consent, we would also like to make the following processing of personal data:

  • Online behavior.
  • Browsing History – We share this information with our partners as described in our cookie policy so that we can deliver you personalized offers. More information can be found on our cookies page.
  1. What do we do with them?

Creatriks d.o.o. is located in Slovenia, Flexkeeping Australia Pty Ltd, Australia, and Flexkeeping Ltd, the UK. Your data is hosted and stored at Google Cloud EMEA Limited in Europe.

Your personal data for browsing history is transmitted to our partners, described in the cookies policy, who act as joint controllers. 

  1. How long do we keep personal data?

Your personal data from your messages will be retained for three years under our legitimate interest to analyze how your requests were answered in case of no commercial or marketing relationship with us. After three years, the data will be destroyed.

The partners described in the Cookie Policy will delete the personal data from your online activity after the retention timelines outlined in the policy are passed.

  1. What are your rights?

If you have reason to believe that any personal data that we have about you is incorrect or incomplete, you have the right to ask to see your personal data, to correct it, to request to be deleted, to request restriction of processing, or to object to the processing. You also have the right to data portability. To exercise these rights, please contact us at info@flexkeeping.com.

If you want to file a complaint about how we process your personal data, please contact us at info@flexkeeping.com. We will contact you to solve the problem raised.

You can also contact the National Supervisory Authority for the processing of personal data at www.ip-rs.si, and you can file a complaint.