Housekeeping is one of the most complex and cost-critical operations in any hotel. Delays, errors, and poor performance can make a real impact on the property’s bottom line. Solving those problems requires data.
But not just any data. Analytics need to be broadly captured, with the capacity to drill down into micro-details when needed. In other words, you need both the big picture and the individual pixels to make real improvements in your housekeeping department.
With this in mind, we launched a new and improved Analytics Dashboard. It gives hotel teams a clearer, more reliable view of housekeeping performance, allowing them to analyze larger amounts of data over longer periods of time.
Here are 9 ways the new dashboard makes housekeeping management easier, smarter, and more efficient.
1. It shows what actually happens in housekeeping.
Every cleaning action is now counted, not just the first one. From dirty to clean, re-cleans, inspections, and corrections, the dashboard reflects real operational activity, not assumptions. So even if a room is cleaned or inspected multiple times, it’s all factored in.
Why this matters: You get a more accurate picture of workload and effort. This helps prevent underestimating labor needs and supports fair staffing and budgeting decisions.
2. It separates cleaning from inspections.
The previous dashboard displayed one clean per day and would often be missing inspections data. On the new dashboard, you can see all cleanings and inspections individually.
Why this matters: It’s easier to evaluate productivity and quality control separately, so teams aren’t unfairly judged and inspection bottlenecks become visible.
3. It supports all cleaning types, including custom ones.
All cleaning types are tracked, including departure cleans, deep cleans, Legionella checks, and custom property-specific workflows.
Why this matters: Managers can finally see where time is really spent, which supports better planning, compliance reporting, and automation strategies.
4. It helps balance workloads fairly.
The dashboard supplies metrics like:
- Housekeepers working per day
- Average rooms cleaned per person
- Average cleaning time
Managers can use this data to understand the unique talent on their team and distribute work more evenly.
Why this matters: Balanced workloads reduce burnout, improve morale, and help hotels comply with labor regulations or union agreements using real data.
5. It compares expected vs. actual cleaning time.
Cleaning time expectations are measured against what actually happens on the floor, so you can see where cleanings take longer (or shorter) than expected.
Why this matters: Highlights inefficiencies, training gaps, or unrealistic standards, helping hotels improve processes instead of blaming teams.
6. It works across multiple properties.
For hotel groups, the dashboard can show housekeeping data across multiple properties for users with the right access.
Why this matters: Regional managers and HQ teams can benchmark performance, identify best practices, and make strategic decisions at a regional or portfolio level.
7. It explains why rooms weren't cleaned.
Guest attributes like Do Not Disturb or Eco / No Clean are included in analytics to provide essential context.
Why this matters: Prevents incorrect assumptions about productivity and gives leadership accurate context when reviewing reports or discussing performance.
8. It lets you analyze specific shifts and time windows.
The new dashboard allows hotels to filter data by specific time ranges. Instead of only daily summaries, you can now see analytics for morning or afternoon shifts, busy periods, or any other custom time.
Why this matters: Helps identify peak workloads, understaffed shifts, and timing-related inefficiencies, leading to smarter scheduling decisions.
9. It makes reporting easy to share.
Detailed tables allow quick exports to Excel or images, with filters applied beforehand.
Why this matters: Managers save time preparing reports for leadership, ownership, or outsourcing partners and can share clean, relevant data without manual work.
A new foundation for future analytics.
This dashboard is the first step toward more innovative data collection. By creating a new analytical system within Flexkeeping by Mews, we can roll out additional dashboards faster. That includes dashboards for all operational departments, not just housekeeping.
Book a demo to see how Flexkeeping declutters your housekeeping data to help you run smoother, and more profitably.
