CLLIX Apartments & Hotels Expands Flexkeeping Rollout Following Pilot Success at Brisbane Skytower
Efficiency gains, higher cleanliness scores, and large-scale automation drive portfolio-wide adoption across 20+ properties.
CLLIX Apartments & Hotels is preparing to roll out Flexkeeping, a Mews company, across more than 20 additional Australian properties after recording measurable improvements in efficiency, guest satisfaction, and operational control at its pilot property, Brisbane Skytower.
With over 435 short-term apartments, Brisbane Skytower chose Flexkeeping to manage its complex, high-volume operations. After optimizing the tool’s use across housekeeping, maintenance, and front office workflows, the property saw a 413% ROI.
This is largely due to Flexkeeping’s automation capabilities, which reduce human admin by up to 50% and automate an average of 27% of tasks each month. In room allocation alone, Brisbane Skytower now saves 112 hours a month, resulting in a monthly cost savings of over $3,000 AUD.
“Flexkeeping helped us move faster without losing control,” said Arun Satheesh, General Manager at Brisbane Skytower. “We’re able to turn rooms faster, reduce admin significantly, and deliver a cleaner, more reliable experience for guests, even at very high occupancy.”
The platform also improved guest outcomes. Brisbane Skytower now maintains a cleanliness score above 8.8 on Booking.com while operating at an average occupancy of 90%. Real-time task visibility and tighter coordination between housekeeping and maintenance enable rooms to be released clean and guest-ready without delays.
Following the pilot’s success, CLLIX will begin deploying Flexkeeping across its Australian portfolio, starting with larger properties. Centralized analytics will support portfolio-wide visibility and benchmarking, as well as a new cluster operations model as the group continues to scale.
About CLLIX Apartments & Hotels:
CLLIX Apartments and Hotels is a leading Australian hospitality provider offering more than 2,500 contemporary serviced apartments across over 24 properties nationwide. With a presence in Brisbane, Melbourne, the Gold Coast, the Sunshine Coast, and Adelaide, CLLIX delivers seamless, tech-enabled stays designed for modern travellers seeking comfort, convenience, and connection. Its diverse portfolio includes flagship addresses such as Brisbane Skytower, Collins House Apartments in Melbourne CBD, and Australia 108 Apartments in Southbank, Melbourne. Whether for business or leisure, CLLIX Apartments and Hotels is committed to providing elevated experiences, all in a CLLIX of a button.
For more information, visit www.cllix.com.
About Flexkeeping:
Flexkeeping, a Mews company, looks like a hotel operations platform and feels like a sigh of relief. Through smart automation and AI-driven collaboration, we power shockingly smooth experiences for hotel teams and their guests. That's why thousands of properties worldwide trust Flexkeeping to make their operations more profitable.
Our mission: to change how hotels operate. For good. Will yours be next? Book a demo to find out.
