Hotel Oderberger Berlin Improved Productivity by 89% with Flexkeeping
The historic Berlin property modernizes housekeeping operations and achieves a 333% ROI with digital automation.
Hotel Oderberger Berlin has increased operational productivity by 89% after implementing Flexkeeping, a Mews company, transforming a previously manual housekeeping operation into a streamlined, data-driven workflow.
When Hotel Director Tini Diekmann joined the property, she found housekeeping still reliant on printed lists and manual room assignments. Communication between departments was fragmented and often impossible due to poor service in basement corridors. She introduced Flexkeeping to modernize daily operations.
Since implementation, daily room allocation time has dropped from over an hour to just 10 minutes, saving more than 30 hours (and €515 per month) in admin work. Task communication between reception, housekeeping, and maintenance is now 70% faster, with all requests visible in real time through the platform.
Flexkeeping has also helped reduce staff stress, improve guest response times, and support sustainability efforts by automating linen change schedules and eliminating daily printing. The property has yielded a 333% return on investment as a result.
“We’re really happy,” Diekmann says. “It makes sense economically for us. We save so much time. Our staff are happy. It’s a crucial tool for our operations.”
Following the success at Hotel Oderberger Berlin, the group has already committed to rolling out Flexkeeping at its second property.
About Hotel Oderberger Berlin:
Hotel Oderberger Berlin is a historic boutique hotel located in the heart of Prenzlauer Berg, known for its iconic 19th-century swimming hall architecture and contemporary hospitality experience. The property offers 70 thoughtfully designed rooms and combines cultural heritage with modern comfort and service, attracting both leisure and business travelers.
For more information, visit www.hotel-oderberger.berlin.
About Flexkeeping:
Flexkeeping, a Mews company, looks like a hotel operations platform and feels like a sigh of relief. Through smart automation and AI-driven collaboration, we power shockingly smooth experiences for hotel teams and their guests. That's why thousands of properties worldwide trust Flexkeeping to make their operations more profitable.
Our mission: to change how hotels operate. For good. Will yours be next? Book a demo to find out.