Quest Cannon Hill Sees Rapid Operational ROI with Flexkeeping in Just One Month
The Brisbane property saves 66 hours and achieves a 450% ROI within 30 days of implementation.
Quest Cannon Hill has seen immediate operational improvements after implementing Flexkeeping, a Mews company, with measurable results achieved in the first month of use.
The 98-apartment property, which operates at over 90% occupancy year-round, introduced Flexkeeping to reduce manual admin and improve coordination across housekeeping, maintenance, and front office teams. Automated room assignments and real-time task visibility replaced manual workflows.
Within 30 days, the team saved a total of 66 hours in administrative time, including 22.5 hours previously spent on daily room allocation. Staff productivity increased by 87%, driven by faster room turns, fewer interruptions, and clearer priorities throughout the day.
Automation also played a key role, with more than 100 tasks created automatically in the first two weeks, eliminating manual follow-ups and ensuring guest requests were handled consistently and on time.
The operational impact translated to financial results, with Quest Cannon Hill reporting AUD $1,950 in labor cost savings and a 450% return on investment after just one month.
“We’re already seeing dividends on the investment. It’s well and truly paying itself back,” said Campbell Lee, General Manager and Franchisee at Quest Cannon Hill
About Quest Cannon Hill:
Quest Cannon Hill is a modern serviced apartment hotel located in Brisbane, Queensland. The property features 98 fully equipped apartments designed for both short and extended stays, catering to corporate and leisure travelers alike. Operating at high occupancy year-round, Quest Cannon Hill is known for its efficient operations, guest-focused service, and commitment to delivering a seamless stay experience.
About Flexkeeping:
Flexkeeping, a Mews company, looks like a hotel operations platform and feels like a sigh of relief. Through smart automation and AI-driven collaboration, we power shockingly smooth experiences for hotel teams and their guests. That's why thousands of properties worldwide trust Flexkeeping to make their operations more profitable.
Our mission: to change how hotels operate. For good. Will yours be next? Book a demo to find out.
